Returns & Exchanges

At Imagine Dragons, we want you to be completely satisfied with your purchase, which is why we offer hassle-free returns within 30 days of delivery. All items must be in their original, unused condition with tags attached to be eligible for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked and secure transit.

• 3.
  Package Your Items

  Securely pack the products in their original packaging, ensuring all documentation is included to prevent any processing delays.

• 4.
  Drop Off and Track

  Deliver your package to the nearest authorized shipping carrier location and keep your tracking receipt until your refund is fully processed.